No-shows and cancelled excursions are a common occurrence in the profession. Trips may be given on the fly using our contemporary position monitoring and smart routing algorithms, allowing drivers to operate more efficiently on the road.
With every truth point of a trip collected on the mobile app, together with accompanying timestamps and location points, the condition of each trip is continuously sent back to the admin panel. The member's signatures are also captured digitally for quick and easy claim file production for invoicing reasons.
The software has been built to ensure passenger safety at all times, with safety checks included in the application for Wheelchair trips. Drivers are advised to double-check that they have locked the wheelchair in place, that the ramp is correctly elevated, and so on. In addition, the software requests key safety tests such as brakes, headlights, and other critical elements at the start of each day's activities.
With all vital information like as trip status, driver position, B Legs, and upcoming trips, the software allows a dispatcher to be properly informed of all important business metrics while on the road. Dispatchers no longer need to be hooked to their computers since they can view all information on their mobile devices, which are available on both the iOS and Android platforms.
This feature allows you to create a new road trip using VDC. A dispatcher may not only establish a new trip for any broker / private pay client / dispatch trip, but he can also transmit it to any individual driver for immediate execution and load management.
VDC allows you to add a new vehicle to your fleet or allocate a vehicle to a specific driver. You may also establish accounts for new drivers in the system right from your phone and share the credentials with your drivers for simple access.
For optimal functionality, your NEMT fleet will receive native Android and iOS apps.
The availability toggle button allows drivers to go online/offline.
New patient transportation requests are received in real-time by drivers via their smartphone.
At the time of patient pickup, drivers can take customer/nurse signatures.
Drivers may use Google/Apple Maps-powered navigation to perform seamless pickups and drops.
An in-app button that drivers may utilise to get emergency warnings.
Drivers may easily view their trip history, scheduled excursions, ratings, earnings, and other information.